Custom Carpet Centers works hard to deliver the best service to its customers, so we’re proud to be recognized for excellence in customer service. Since 1965, our team of dedicated office staff, sales representatives, and executive management have contributed to our overall success.
Custom Carpet Centers believes supporting flooring trade associations are an important part of advocating for our industry. To that extent, we are proud to be members of:
STAINMASTER FLOORING CENTER®
We’re picky. We put every one of our carpets to the test, demanding the ultimate in performance. It’s only fitting we do the same with our retailers. Only a select group has been chosen as members of The STAINMASTER FLOORING CENTER® showroom network. Here you’ll find exclusive STAINMASTER® carpet warranties available nowhere else, plus an in-store experience like no other.
National Flooring Alliance
The National Flooring Alliance (NFA) is an elite association of the largest and finest floor covering dealers in North America. The NFA was created in 1991 by eight of the most powerful retailers in the United States. Fewer than 1/10th of 1% of all flooring dealers meet the exceptional criteria of high quality sales and service. If you are looking for the best options for you or a friend in another state, you will find a great flooring experience with our friends in and around North America.
Better Business Bureau
The Better Business Bureau (BBB), founded in 1912, is a nonprofit organization focused on advancing marketplace trust. The BBB serves as an intermediary between consumers and businesses and ensures that high standards for trust are set and maintained. Custom Carpet Centers is proudly Accredited by the Better Business Bureau.
New York State Authorized Dealer
As a full-service flooring company with expertise in commercial carpet and hard surface flooring, Customer Carpet Centers is listed as a certified and authorized dealer for New York State contract purchasing for Mohawk and Shaw carpets.
World Floor Covering Association
The World Floor Covering Association (WFCA) is the floor covering industry’s largest advocacy organization representing specialty floor covering retailers, cleaners, installers, manufacturers and distributors from around the globe. The WFCA and its 3,000-members are dedicated to providing consumers the service and support needed to ensure a successful flooring purchase experience.
National Wood Flooring Association
The National Wood Flooring Association (NWFA) is a non-profit trade association that represents all segments of the hardwood flooring industry and provides a variety of training and resources for experts to enhance specific skills and grow their businesses.
Buffalo Niagara Builders Association
The Buffalo Niagara Builders Association (BNBA), a non-profit organization, is the voice of the builders, developers, and associated industries. The association advocates choice in housing, economic growth, and quality of life in our community. Our builder members include small, medium, and large volume home builders, commercial builders, developers and remodelers.